RETURNS & EXCHANGES

APHORA WAY WILL NOT AND CAN NOT BY LAW RECEIVE ANY RETURNS OR EXCHANGES ON ITEMS & PACKAGES THAT ARE OPENED , USED, WASHED, OR CHEMICALLY MANIPULATED IN ANY WAY SHAPE OR FORM

- PLEASE READ BEFORE CONTINUING FURTHER IF YOU ARE REQUESTING A REFUND FOR AN ITEM THAT DID NOT COME IN TIME FOR YOUR HAIR APPOINTMENT AND YOUR ORDER WAS PROCESSING AS NORMAL FOR ALL ORDERS WHICH IS 1-2 BUSINESS DAYS
NOT INCLUDING SHIPPING AND YOUR ORDER DIDNOT ARRIVE IN YOUR TIME FRAME , WE WILL NOT PROVIDE A CREDIT WE RECOMMEND TO SCHEDULE YOUR APPOINTMENTS AFTER YOUR PRODUCT ARRIVES AT ALL TIMES THIS IS TO AVOID LATE FEES AND CANCELLATION FEES WITH STYLIST .
THE APHORA COLLECTION NO LONGER ACCEPT EXCHANGES ON ITEMS THAT ARE CONCERNING A LENTH EXCHANGE . THIS APPLIES TO CUSTOMERS WHO ORDERED A CERTAIN INCH BUT DECIDED TO CHANGE THEIR MIND LAST MINUTE AFTER THE ORDER HAS BEEN DELIVERED , OR IF THE ORDER HAS ALREADY BEEN PROCESSED AND READY FOR SHIPMENT NO EXCHANGES CAN BE DONE NO INCHES CAN BE EXCHANGED FOR LONGER INCHES DUE TO STOCK QUANTITIES .
THE APHORA COLLECTION WILL NOT ACCEPT RETURNS / OR EXCHANGES IF ANY OF THE THINGS LISTED ABOVE HAS TAKEN PLACE NO EXCEPTIONS. PLEASE NOTE THAT HAIR EXTENSIONS & HAIR PRODUCTS ARE EXTREMELY HYGIENIC , AND FOR THE SAFETY OF APHORA WAY AND OUR SUPPORTERS WE WILL NOT ACCEPT EXCHANGES /RETURNS ON ANY PRODUCTS THAT MATCH THE DESCRIPTION ABOVE
RETURN POLICY

THE APHORA COLLECTION WILL ONLY ACCEPT RETURNS ON ITEMS THAT ARE UNDER TWO WEEKS OLD DUE TO QUALITY CONTROL REASONS
ALL ITEMS BEING RETURNED MUST BE UNUSED & UN-OPENED NO EXCUSES

IF YOU ARE RETURNING A PRODUCT IN EXCHANGE OF A REFUND, PLEASE BE SURE TO FILL OUT THE RETURN FORM INCLUDED IN PACKAGE ONCE APHORA HAS RECEIVED TRACKING & ORDER HAS BEEN SUCCESSFULLY RETURNED A REFUND WILL BE INITIATED APHORA BRAND ALSO OFFERS PARTIAL REFUND WITH ACCEPTANCE OF THE PRODUCT , PARTIAL STORE CREDITS , AND OR FREE ACCESSORIES.

THE APHORA BRAND GIVES YOU THE OPTION TO CHOOSE FROM A STORE CREDIT REFUND , OR FREE ACCESSORIES . ONCE YOUR EMAIL IS SUBMITTED / REVIEWED BY OUR TEAM , YOU WILL RECEIVE AN UPDATE WITH AN EMAIL CONTAINING THE RETURN ADDRESS
ONCE THE ITEM IS SENT BACK TO THE RETURN ADDRESS , PLEASE SEND US THE TRACKING INFORMATION .
THE APHORA BRAND RECOMMENDS THAT ALL PACKAGES BEING SENT BACK TO US HAVE INSURANCE AS APHORA IS NOT RESPONSIBLE FOR LOST, DAMAGED AND STOLEN PACKAGES , DURING THE RETURN PROCESS NOR WILL THE CUSTOMER BE ISSUED A REFUND
EXCHANGE POLICY

THE APHORA BRAND UNDERSTANDS HOW IMPORTANT IT IS TO OUR CUSTOMERS TO RECEIVE THE CORRECT ITEMS ON TIME , HOWEVER MISTAKES DO HAPPEN AND APHORA WAY TAKES FULL RESPONSIBILITY FOR PACKAGES WITH MISSING OR INCORRECT ITEMS
APHORA WILL NO LONGER OFFER EXCHANGES ON ORDERS THAT EXCEED ORIGINAL ORDER VALUE IF THE CUSTOMER WANTS TO EXCHANGE A ITEM - IT MUST BE THE SAME EXACT PRICE OR PRICE RANGE OF ORIGINAL ORDER
FOR EXCHANGES ON A PACKAGES CONTAINING INCORRECT ITES , FEEL FREE TO EMAIL US AT APHORA.CUSTOMERCARE@GMAIL.COM, PLEASE BE SURE TO INCLUDE YOUR FULL NAME , CONTACT NUMBER , ORDER NUMBER AND INQUIRY ALSO EVERYTHING THAT THE PACKAGE INCLUDED
PLEASE ALLOW UP TO 12-24 HOURS FOR A RESPONSE
ONCE A RESPONSE HAS BEEN SUBMITTED FEEL FREE TO SEND US BACK THE ITEM TO OUR RETURN P.O BOX ADDRESS , ALONG WITH THE TRACKING NUMBER ASSOCIATED WITH THE PACKAGE , AND ONCE THAT IS CONFIRMED , THEN YOUR EXCHANGE PACKAGE WILL GO OUT FOR DELIVERY IN 2-5 BUSINESS DAYS
APHORA'S RETURN ADDRESS FOR ALL ORDERS

THE GLAM GURL LLC
6180 SEVEN SPRINGS BLVD
GREENACRES FL 33463
AL.BRANDD@GMAIL.COM
9545581625

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THE GLAM GURL LLC

6180 seven springs blvd green acres fl 33463
Toll Free: 9547435888
call us at : 9545581625

Call us at: 9545581625

Email: al.thebrandd@gmail.com

Opening Hours:

Monday to Saturday: 9am - 10pm

Sundays: 10am - 6pm